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Electronic Roll Marking

"Since 1997, we have been using First Class by Human Edge for timetabling, daily organisation and, more recently, electronic roll marking through A+. I have found First Class to be an outstanding package which is both easy to use and very flexible in the way in which it can manage and construct our diverse timetable structures from Preparatory through to Year 12. The package also allows me to easily manage the daily extras and the deployment of relief staff for the entire school. The phone support as well as the training program provided by Human Edge is excellent. I am also impressed by the regularity with which updates and new features are released based on user feedback. I have no hesitation in saying that First Class, and the support provided, truly do live up to its name.

The Australian International School Singapore was founded in 1993 and offers classes from Preschool to Year 12. AISS is an International Baccalaureate Organisation World School that offers the Primary Years Programme (PYP) and the Middle Years Programme (MYP) which is supported by the New South Wales (Australian) curriculum. Currently there are 2,250 students enrolled and the School employs around 180 teaching staff."

Tony Gravina, Director of School Operations, Australian International School Singapore


"We are in the process of rebuilding our campus and we decided to use this occasion to upgrade our administrative and timetabling software. After looking at the products of several companies, we found Human Edge and believe that they are giving us the solution we need.

They have excellent, comprehensive software and provide support in a very professional manner. They work with their clients in a way that makes us feel special, and they instill confidence that support will continue whenever it is needed.

Upgrades for the software have come out at regular intervals and efforts are made to make sure that clients in Japan are well served even though the company is located in Australia. In one training session, we gave timetabling experts at Human Edge control of our computer over the Internet and they guided us through the timetabling program, making what appeared to be a quite complicated process, much easier to understand.

We still have much to learn but are confident that our colleagues at Human Edge will be there to ensure our success."

Br Michel Jutras, Headmaster, St Mary's International School, Tokyo, Japan


"I thought that you should know that over the time I have been working with Human Edge I have been more than pleased with the products and the service. Having started what must be nearly 10 years ago with the DOS version of First Class whilst in Australia to the Windows version in Beijing I am so pleased to see that the thought that went into both products reflected a real and deep understanding of educational issues and how they connect to timetabling. I have been timetabling since 1972 and used all the methods and tools of that period. This is the best product by far and I am so pleased that I can use it here and get the level of support you provide."

Richard Mast, Middle School Principal, International School of Beijing


"Deciding to introduce First Class to streamline our timetabling and daily organisation procedures has been one of the best decisions our small P-12 College has made. It is easy to use, reliable and efficient. The support is “First Class” and any issues we have had have been solved within a day."

Andrew Judd, Assistant Principal, Tyrrell College, Sea Lake


"I have found the package very user friendly and the technical support excellent for this program. I have staff who work with me pick up the process very fast. We have been able to develop a strong timetabling team who are confident in using the program in a very short amount of time."

Cheri McDonald, Deputy Principal, Coonamble High School


"Thank you for your support over these last couple of months - particularly with Theo at training and Rob Bakker with advice. I have found the whole package a great support while I've been in timetableland."

Gary Watson, Arden Anglican School, Epping, NSW


"It was a great introduction to First Class. I can at least go away now with a working knowledge to construct blocks for Year 11."

Michael Hanratty, St Mary's Catholic College


"First Class is a very high quality product. We were overwhelmed by the scope and ease of use of the programme. Excellent presenters, excellent content, excellent support material."

Catherine Walton, Birrong Boys High School


"I would like to thank those in the Human Edge - First Class support office for their amazing help and friendliness over the years, they made the job so much fun and I really miss the contact with them. Please pass on my thanks particularly to Robert Bakker, he was great to talk with, carefully listening and explaining and very helpful with all aspects of the software use. I had no experience with timetabling before taking on this role and while anxious at first; through the training, assistance and support from all at Human Edge, this became one of the most exciting and satisfying roles in my career. I really enjoyed using the software with a passion, spending many hours trying to get the most out of it to do the best job I could for the school - staff and students together!"

Jennifer Holland, Colac High School


"Thank you for a trial copy of First Class and A+ all concerned are thrilled with the web based attendance capability, and as a result we would like to legitimise this software."

Mark Quagliani, Assistant Principal, Australian Technical College, Sunshine


"I am using First Class for the first time today and the new Timetabling at Apollo Bay P12 College. Thanks, I think I’ll enjoy using your software. It is great."

Pete Geekie


"While I have you 'online' we had great success this year, a timetable for EVERY student with name and all subjects. Thanks for your great support."

Peter Thompson Head Teacher Technology IA/ICT Bossley Park High School


A+ Guide to Reports "I had another look at this...splendid report!"

Roland Gesthuzien, Westall Secondary College


"Over the last three years our school has implemented First Class from scratch. Before that we had pieces of coloured paper on a pinboard. We now have a team confident in using First Class with individual student timetables displayed across the Network. We are presently working through setting up Wireless roll marking across the school. Many thanks to Rob, Ray, Theo and the rest of the team for your committed support. "

Boyd McPhee, ICT Coordinator, Lakes Entrance Secondary College


"Please pass on my thanks to the Human Edge team that answers the phone, stands by conference stands, builds the web page & thinks through product development issues and bugs. Thanks for all their support for 2005."

Roland Gesthuizen, Westall Secondary College


Web based support, a new innovation for timetabling support...

“ Thanks so much Robert. You are a genius.”


"I thank you for the last 5 years that we have worked together. Your support has been excellent at all times."

Manfred Pietralla, Mount Waverley Secondary College


"I wish to convey to you my appreciation for the advances that have been made to First Class 2000. I have used it for two years now and find it very helpful, effective and effcient in timetabling. It gives me the information I need in an easy to follow fashion and performs its own functions with ease. Data entry is straightforward. It produces very successful timetables with great speed and has such a huge array of facilities that I can only be impressed by it. We have a unique integration of the best teaching conditions in the state and a highly coherent but complex curriculum structure, which the program handles very well. Congratulations on a First Classeffort."

Chris Curtis, Timetabler, Hampton Park SC


"Thank you for making the update to First Class. All is now working perfectly in my internet (the Sydney CEO internet service)."

Simon R Smith, Information Technology Manager, Trinity Catholic College, Auburn / Regents Park


"Thank you very much for your support in setting up the A+ and First Class. It's working fine."

Mohammed Fazly, Roxburgh College


" I have used you phone services and found them very useful & helpful especially as I was starting from a zero knowledge position."

Gary Bourke, Assistant Principal, Murtoa College


" Thank God for First Class. I started on First Class 6 and am now using First Class 2K. I am still learning it's power and amazed at what it can do. The newsletters are very informative and help is just a phone call or an e-mail away. I'd like to thank the First Class Team for a truly wonderful package."

Jeff Baker, Francis Greenway High School


"First Class Web was an instant hit! One of the biggest productivity gains this year. Staff love it."

Nick Scott, Northcote High School


" Broken Hill High School has been using First Class Timetabling Software for many years. Given that we are such a remote school, we have really appreciated and valued the ongoing support and upgrades that we receive from the team at Human Edge. I would recommend their products & support to any country school."

Terry, Broken Hill High School


" Just wanted to let you know that the installation of First Class Web was flawless. We followed the instructions and it went without a hitch. (We) are very excited by it as it will make finding students much easier!"

Marc, Geelong High


"I want to congratulate Human Edge on the printing enhancements in version 403 which work beautifully and have improved the appearance of my timetables considerably. You can't underestimate the positive effect an ATTRACTIVE timetable has on staff, especially when the information in it isn't always welcome."

A comment from a satisfied customer


"Well done! The latest version enables Faculty timetables to be produced(amongst other things) and it is a welcome addition. Again, working to improve the product from our suggestions makes me glad we use First Class as our timetable package!"

First Class user comment from our web based online user forum


"As far as we are concerned: * We are very satisfied with First Class * We have a multiple user licence and have it installed on all the staff room computers and in the Admin office. * The staff are finding it very useful. (No more out-of-date timetable cards.) * We look forward to your improvements and will continue to use it."

Greg Osland, Timetabler, Fort Street High School, Petersham


"Being a fairly small school, there are problems encountered in delivering to our students a diverse curriculum. The power of First Class has enabled us to find solutions to these problems. It enables us to experiment with different scenarios and quickly discover if our strategies can generate a workable timetable. We have been using First Class for a number of years now and are very impressed with the new facilities provided by the new version. We at Punchbowl Boys High School are also very grateful for the help and support provided by the Human Edge Staff."

Lenore Jamieson, Punchbowl Boys High School


"As a leading and innovative Secondary College in Melbourne's Eastern suburbs we offer 1350 students an extensive subject choice, especially in the senior years of schooling. With over 110 staff timetabling is a complex and difficult task and that is why we use First Class. The product works well and does what we want in terms of these tasks. It is backed up by excellent support and services."

Michael Phillips, Principal, Ringwood Secondary College

  "The feedback from the First Class training has been very positive. The software proved to be very versatile and leaves little to be done manually. Thank you for a very professional First Class training program." Bronwyn Illman, Siena College, Adelaide

"Narre Warren South P - 12 is a new start up school in one of Melbourne's growth corridors. Student numbers have already exceeded expectations and when looking for a timetabling solution we chose First Class."

Kathy Reiter, IT Co-ordinator. Narre Warren South P-12 College


"We have chosen to make available to Secondary Schools Human Edge's timetabling product First Class."

Peter Bugden, Deputy Director, Catholic Education Office - Sandhurst


"The intranet version and VASS export facility of First Class assists us greatly. We have found the new version of First Class is very user friendly with software upgrades readily available via the web download feature."

Frank Scott, Learning Technology Co-ordinator, Santa Maria College


"I was using another timetable package and having all sorts of problems. Then I received information about First Class and gave it a go. It was GREAT! Logical to use and did all the things I wanted it to do. The Support was great - if I get stuck I know that help is only a phone call away. Thanks First Class and a special thanks to Robert Bakker."

Ray Callister, Director, School Administration, Bacchus Marsh Grammar


"An excellent timetabling program with good backup and support. Easy to use and as the name suggests it is "First Class". It certainly has made the job of timetabling a lot easier."

Ron Cerbasi, Assistant Principal, Edenhope College


"I am most impressed with First Class. Much more reliable and lots of things are easier."

Jacqui Smith, Pakenham Secondary College


"I have been doing the timetable on the DOS version for a couple of years and then switched to First Class for this year. One thing I noticed immediately is the ease with which I could transfer files from CASES and from some excel files. The second was the fact that the timetable iteration works very well - I do a large timetable with lots of blocks and my nightmare part time staff, particularly part time staff who work in the LOTE areas which in my school are blocked from years 7 to 10. I love the different options I can use for printing and the range of different reports I can produce."

Dianne Frost, Timetabler, Northcote High School


"The two key features that have been most beneficial to the time-table operation with the introduction of First Class are: Multi-user facilities - with up to eight people needing access to editing students' programmes, we have found that First Class has been most reliable and efficient. Publishing all timetables on the Intranet - This has been a real benefit and quite saving of paper (and time). At the start of the semester students are given a hard copy of their individual timetables and teachers are given a hard copy of their class lists and individual time-tables. That's it! There is no more need for file copies, copies for the Year Level Co-ordinator and Administration, or replacement copies. Anyone (staff or student) can view or print any timetable they wish from anywhere on the school network by logging onto the intranet, or even from home - via the internet."

Kevin Dullard, Timetabler, Catholic College Bendigo


"I began timetabling here at Newhaven College halfway through last year. At that stage we were using First Class 6 which did the job wonderfully. At the end of last year I decided to upgrade to First Class and have used that program happily ever since. At times I have encountered difficulties but the back-up support I have received from Robert Bakker at all times has been wonderful. I am working on next semester's timetable now and expect to have it to staff within the next two weeks."

Peter Epifano, Newhaven College


"I began the year as a timetabler novice. It was a horrifying time and I rang Robert almost daily for support, fortunately he was always there. The initial problems I had with the new version of First Class have been solved now and I am an efficient Daily Organiser and Timetabler. Most recently I have trained three staff members to run the Extras program. The program is simple enough that training can be done in less than two hours."

Robyn Stephens, Eltham High School


"We have been using First Class at Nambour Christian College since the early 1990's. It has been a very powerful timetabling tool and we have been extremely happy with the program. More importantly, the support and product updates have been First Classwhich is why we continued to use this software and are comfortable to recommend it."

David Penrose, Technology Coordinator, Nambour Christian College


"Congratulations Human Edge, I find the phone support offered by Robert to be efficient and professional. He puts a human face to the complex workings of the program and the updates. Your response to queries/suggestions for next updates is also handled promptly. Keep of the good work."

Kieran Witts, Catholic College Sale


"First Class is a much needed advancement on First Class 6; printing is much more straight forward; there is no longer a need to merge databases, which makes the rollover process a little easier; being able to export to VASS will make that data entry task easier. Overall it is a much easier package to use and I am looking forward to using for the first time in the production of the grids and master timetable this year."

Gerd Jahnecke, Matthew Flinders Girls Secondary College


"The newsletter issue 48 has some exciting developments on it and I would like to congratulate the team at First Class for consistently working on improving their product."

First Class user comment from our web based online user forum

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